Technical Support

(For machines purchased in Canada only)

For technical support before you call please be ready as follows so we can better and more quickly assist you. Please also be prepared to provide the name or order # under which the machine was purchased from us:

1. Be beside your machine, external battery pack, battery charger and/or AC Adapter, as the case may be.

2. Be close to a working electrical outlet.

3. Serial # which is on the white label on the bottom of the machine and the name you purchased the machine under.

4. Software version, which is the 1st line when the machine turns on (if it does turn on),

5. The exact error code observed on the screen, if any.

6. Have a phillips screwdriver handy, which may be necessary to troubleshoot.

7. If you received voice mail when calling please leave your # and the best time to call back.

We are an independent distributor so if you did not purchase your machine from Spinfire USA please contact the company you purchased it from or the manufacturer, spinfiresport.com.

 

We are an independent distributor so if you did not purchase your machine from Spinfire Canada please contact the company you purchased it from or the manufacturer, spinfiresport.com.

Phone Orders

We are happy to take your phone order. Just call us at 888-299-2021. Note we do not ship to countries that have a Spinfire Distributor.

Pro 2 (v2) Manual

Pro 2 (v1) Manual

Email:

12 + 14 =

Spinfire Canada

Toronto, ON

We ship directly across Canada from our Toronto logistics warehouse.